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Terms of Service

 

Welcome to Lavinastexfab.com, the official website of Lavinas Jaipur — a homegrown label deeply rooted in the artisanal heritage of Jaipur. By accessing our website or placing an order, you agree to the terms outlined below. We encourage you to read them carefully. 

 

1. Overview 

By visiting our website or making a purchase, you engage with our “Service” and agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, vendors, and account holders. 

 

If you do not agree with any part of these terms, we kindly request that you refrain from using our website or services. 

 

2. Use of Our Website 

You agree to use our site responsibly and refrain from: 

 

Transmitting any malware, viruses, or harmful code 

 

Collecting or harvesting personal information of others 

 

Reproducing, duplicating, or using any content, images, or materials without prior written consent 

 

We reserve the right to refuse service to anyone, at any time, for any reason. 

 

3. Product Information & Availability 

We strive for accuracy in our product descriptions, images, and pricing. However, due to the handcrafted nature of our items: 

 

Colours, patterns, and prints may vary slightly due to lighting and photography 

 

Product availability is subject to change without notice 

 

We reserve the right to modify or discontinue products at our discretion 

 

4. Pricing & Payment 

All prices are listed in INR and USD, inclusive of applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time. 

 

Our payment gateways are secure and encrypted to ensure the protection of your financial information. 

 

5. Order Refusal & Cancellation 

We reserve the right to cancel or limit any order for the following reasons: 

 

Inaccuracies in pricing or product availability 

 

Suspected fraudulent or suspicious activity 

 

Incomplete, incorrect, or unverifiable shipping information 

 

If your order is cancelled, you will be notified via email and issued a full refund where applicable. 

 

6. Returns & Exchanges 

Please refer to our Returns & Exchanges Policy for detailed information. By placing an order, you acknowledge that you have read and agreed to the terms outlined therein. 

 

7. User Submissions & Feedback 

Any content, feedback, or submissions shared with us through platforms such as Instagram, email, or product reviews may be used for marketing, promotional, or community engagement purposes — always with the intention of honouring your voice and celebrating the Lavinas community. 

 

8. Personal Information 

Your personal data is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information. 

 

9. Changes to Terms 

We reserve the right to modify these Terms of Service at any time. Continued use of our website after updates constitutes your acceptance of the revised terms. 

 

Questions? 

We're here to help. If you have any questions or concerns, please feel free to reach out: 

 

Email: [Insert your customer support email] 

 

Thank you for being a part of the Lavinas journey.