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Faq's

Lavinas  is a fashion e-commerce brand founded by Lavina Agarwal in 2016. Starting out with only 15 designs, the brand has become a household name in the market today. Lavinas  offers a wide range of products such as dresses, co-ord sets, long dresses, men’s wear, and fusion outfits. The brand has mastered the traditional arts of hand-block printing, hand-painting, and natural dyes. The brand is well known for its use of pure fabrics like cotton fabrics.  

Yes, Lavinas offers international shipping. We deliver to most countries, including the USA, UK, Canada, Australia, Europe etc . We ship worldwide where trade is legally permitted. At this moment, we do not ship to countries with trade restrictions such as Pakistan, Afghanistan, Myanmar, etc. 

Delivery usually takes 2–5 business days for ready-to-ship products. But, In case of custom order shipping may take 10-12 business days. Please refer to product details or contact our customer care before placing an order. For more, visit our Delivery Information page.

You can request an exchange or replacement within 48 hours of delivery. The product must be marked as return-eligible. You’ll need to self-ship. Sale items and orders placed with credit vouchers are not returnable. If your requested size or item is out of stock, a credit voucher will be issued, valid for 30 days. Visit our Return and Exchange page for more.

To find your perfect fit, refer to the Lavinas Size Guide available on each product page. It helps you choose the right size based on your measurements. We recommend checking the size chart before placing your order to reduce returns. For help, contact our team anytime. 

After shipping, you’ll get a tracking link via email and WhatsApp. Use it to check your Lavinas order status anytime. For shipping updates or help, reach out to our team via email or WhatsApp support. 

Lavinas clothes are not pre-washed and may shrink slightly in the first wash, especially cotton fabrics. This is natural and helps the fabric settle into its final fit. We use high-quality, breathable materials that soften beautifully over time. For best results, follow our wash care instructions.